Case Study
How Assist Security Group Unified and Strengthened Its Security Operations
- Industry
- Business & Professional Services
- Company size
- 51-200 employees
- CyberOne solution
- Assure365 - MXDR as a Service
- Products
- Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra, Microsoft Intune, Microsoft Purview, Microsoft Priva

Overview
The Challenge
When Troy Hewitt, CEO, acquired Assist Security Group, he learned of the company's significant cyber security challenges with their previously managed IT partner. The existing IT and cyber security infrastructure was fragmented and outdated, with physical servers and unmonitored systems.
The company experienced frequent malicious email attacks and even a ransomware incident. Additionally, their previous cyber security partner failed to keep pace with technological advancements, leaving Assist Security Group vulnerable.
The company needed a reliable cyber security partner to manage its growing Microsoft estate, ensure data security for its confidential client information, and provide continuous monitoring and threat detection. The solution had to align with their "protection through partnership" ethos and support their compliance obligations in the UK and globally.
The Solution
Following an extensive evaluation, Assist Security Group selected CyberOne as their cyber security partner. CyberOne's Assure 365 Managed MXDR Service fully utilises the Microsoft Security stack, enabling Assist Security Group to maximise their Microsoft investment.
CyberOne provided continuous monitoring and regular updates on emerging threats, allowing Assist Security Group to focus on their core business operations without worrying about cyber security risks. The partnership ensured that Assist's systems and data remained secure and compliant with industry standards.
CyberOne's approach included a comprehensive consultation to assess Assist's current cyber security posture. They streamlined and unified the IT infrastructure, migrating it to a cloud-based solution using Microsoft Azure and Microsoft 365 suite. This transition not only enhanced security but also improved accessibility for employees, whether in the office or travelling globally.
The Results
The collaboration with CyberOne resulted in several significant benefits for Assist Security Group:
Enhanced Security Posture: CyberOne's proactive threat hunting and real-time monitoring ensured that potential threats were identified and mitigated promptly, preventing data breaches and ensuring the security of sensitive client information.
Increased Confidence and Compliance: With CyberOne's support, Assist Security Group met their compliance obligations and felt secure in their cyber security strategy, allowing them to focus on business growth and client satisfaction.
Modernised Infrastructure: The migration to a cloud-based solution unified Assist's IT systems, providing seamless access to documents and emails and enhancing business continuity.
Simplified IT Management: CyberOne's plain language reporting and dedicated support made IT management straightforward, eliminating the complexity and jargon often associated with cyber security.
Cost Savings: By leveraging the full suite of Microsoft 365 products, Assist Security Group achieved significant cost savings compared to using multiple vendors and systems.
CyberOne's ability to deliver tailored, effective cyber security solutions quickly and efficiently was crucial in transforming Assist Security Group's cyber security posture, ensuring robust protection in an ever-evolving threat landscape.