24x7x365 Support for Cyber Breaches

Our breach response service provides 24×7 support. Our team are skilled and practiced at scoping and sizing an incident for technical analysis, containment and immediate remediation. We recognise that speed of response is often crucial to limiting the damage and we act accordingly, helping you take control of the situation to protect your assets, operations and reputation. We are bound by confidentiality, and you have no obligation to proceed after your initial contact.

If you are experiencing a possible cyber breach, please contact our response specialists for immediate advice and assistance. Our team are full-time UK-based CyberOne employees and we offer flexible, on-demand services to suit a wide range of security needs.

What Our Service Covers?

No two cyber incidents are the same, but there is some commonality in the types of support requested by our clients.

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Cyber Breach Management

Reducing the impact of a breach through efficient, coordinated and structured management, including activity prioritisation, work stream design, resolver team management, and senior stakeholder liaison and communication.

Network Forensics

Network Forensics

Analysis of network traffic to detect, understand and analyse anomalous activity for indicators of compromise and active adversaries.

Endpoint Forensics

Endpoint Forensics

Examination of endpoints to collect, preserve and analyse information or evidence gathered from applications, memory and files.

Malware Analysis

Malware Analysis

Analysis of executables, scripts, or known malicious software to understand their purpose and identify malicious activity through dynamic and static reverse engineering.

Log File Analysis

Log File Analysis

Investigation of logs from existing sources to detect anomalous activity and identify indicators of compromise.

Cyber Threat Intelligence

Cyber Threat Intelligence

Searching the internet and social media to look for compromised data or malicious activity and indicators of compromise relating to your cyber incident.

Technology Recovery

Technology Recovery

Support enacting your contingency plans and returning technical operations and systems to a normal state after a cyber-attack or other disruption.

Penetration Testing

Penetration Testing

A broad range of capabilities, including web and mobile application testing and red teaming.

Criminal, Legal, Negotiation & Ransom Management

Criminal, Legal, Negotiation & Ransom Management

We partner with commercial experts skilled in the legalities of organised cybercrime to bring about quick resolutions to thorny matters such as ransomware.

Proven. Certified. Trusted.

CyberOne holds globally respected accreditations, including CREST for SOC, Pen Testing and Cyber Incident Response; NCSC Assured Service Provider and Cyber Incident Response (Level 2) and ISO 27001. CyberOne is also a Microsoft Intelligent Security Associate member and Microsoft Solutions Partner across Security, Modern Work, Infrastructure and Data & AI with advanced specialisations in Threat Protection and Cloud Security. These credentials reflect our world-class capability to protect, optimise and empower your organisation.

NCSC Assured Service Provider
NCSC Cyber Incident Response (Level 2)
CREST-SOC-CIR-PEN-TESTING
Microsoft Intelligent Security Association
Microsoft Solutions Partner Security
Microsoft Solutions Partner Modern Work
Microsoft Solutions Partner Infrastructure
Microsoft Solutions Partner Data & AI

Frequently Asked Questions on 24x7 Security Operations and Cyber Incident Response

 Do you have a question we haven’t covered below? Please get in touch. We also offer Free 1:1 Cyber Consultations with our Security Experts. 
What does a 24x7 security operations centre actually do for my business?

 A 24x7 SOC monitors alerts, investigates suspicious activity, validates incidents and coordinates response actions around the clock. Its value is that threats do not wait for office hours, so your defences should not either. 

How quickly should a managed SOC respond to a confirmed security incident?

 A good provider should acknowledge and act on high-severity incidents quickly, with escalation and containment measured in minutes not days. The exact target depends on the SLA, but slow confirmation and slow action are both red flags.  

What is the difference between 24x7 monitoring and 24x7 incident response?

 24x7 monitoring means someone is watching and triaging alerts all day and night. 24x7 incident response means the provider can also take action, contain threats and coordinate recovery outside business hours. 

Does CyberOne provide round-the-clock incident response and containment?

 CyberOne provides 24x7x365 global SOC coverage and cyber incident response services. It also highlights NCSC-assured and CREST-accredited incident response capability, which is a stronger signal than simple alert monitoring alone.  

How do I know if my managed security provider is actually responding overnight and on weekends?

 Ask for named SLAs, example incident workflows, escalation paths and evidence in the monthly service reports. If a provider cannot show response metrics and out-of-hours actions, assume the coverage is thinner than the marketing suggests. 

What SLAs should I expect from a 24x7 managed detection and response provider?

 You should expect SLAs around alert triage, incident acknowledgement, escalation and, where included, containment actions. The best SLAs are specific, severity-based and tied to reporting you can actually review. 

Which managed security services include hands-on incident containment, not just alerting?

 Higher-maturity MDR, MXDR and managed SOC services often do, especially where the provider has delegated access, playbooks and clear customer authority to act. If the provider only escalates tickets, it is monitoring support rather than a full response service. 

Get Immediate Breach Response Assistance

If you’re experiencing a breach, call or email for a prompt response from our team.

IncidentResponse@cyberone.security
+44 (0)3452 757575