The CyberOne Response

 Every CyberOne engagement is delivered through a single structured model, built to address the full lifecycle of a cyber incident from initial notification to post-incident improvement. Three parallel workstreams run simultaneously from day one, shortening the claim lifecycle, preventing re-compromise and restoring policyholder insurability at every stage 

Microsoft 365 Security

Contain 

Stop the attack, restrict attacker access and preserve evidence before the breach escalates. 

Penetration-Testing

Stabilise

Prevent re-compromise, close the attack paths left open and eliminate the risk of a secondary claim. 

Incident-Response-1

Recover

Restore operations safely. Clean rebuilds, validated backups and recovery from the ground up. 

MXDR-as-a-Service

Harden

Reduce residual risk. Prioritised improvements that strengthen posture and restore policyholder insurability. 

Cyber Incident Response Services

Consistent, NCSC and CREST accredited response delivered within SLA on every claim. 

Standard Retainer: 

  • Access to cyber incident advisors

  • Guidance on containment actions

  • Support liaising with 3rd party forensics and legal teams

  • Post-incident review and uplift guidance

Priority Retainer:

  • All Standard Retainer services

  • Priority access to cyber advisors

  • Table-top cyber exercise included

  • Discounted day rate for incident response hours 

Post-Incident Recovery Services

Reducing future claims exposure and restoring policyholder insurability after every incident. 

post-incident-rebuild-recovery-planning

Post-Incident Rebuild & Recovery Planning 

Safe restoration of systems, backup integrity validation, environment hardening and coordination with third-party recovery providers. 

root-cause-impact-analysis

Root Cause & Impact Analysis

Advisory support translating forensic and legal findings into actionable business insights.

post-incident-stabilisation-review

Post-Incident Stabilisation Review

Verification of containment measures and identification of immediate vulnerabilities 
requiring remediation.

post-incident-improvement-plan

Post-Incident Improvement Plan 

Prioritised roadmap covering immediate, medium-term and long-term security enhancements.

executive-stakeholder-reporting

Executive & Stakeholder Reporting 

Clear documentation of the incident, impact, key learnings and recommendations, giving insurers and clients a complete picture of the updated risk position. 

Why CyberOne?

CyberOne is purpose-built for the insurance market.

With over 20 years of security operations experience, we deliver specialist Cyber Incident Management and Managed XDR services focused on the outcomes that matter most to MGAs:

Our structured incident response methodology enables rapid containment, coordinated recovery and efficient claim management, helping reduce the overall lifecycle of cyber claims and minimise disruption for policyholders. 

Every incident is managed using the same proven framework, backed by defined SLAs, accredited processes and insurer-grade reporting. This delivers predictable, high-quality outcomes regardless of the complexity of the claim.

 CyberOne focuses on leaving policyholders in a stronger position than before the incident. Through secure recovery, vulnerability remediation and strategic recommendations, we help organisations become insurable again, not simply operational. 

 From the initial notification through to post-incident reporting, CyberOne provides one experienced team responsible for coordinating every stage of the response. This simplifies communication, improves governance and makes engagements easier for MGAs, insurers and policyholders to manage. 

Our Accreditations Speak For Themselves

Ready to Strengthen Your Cyber Claims Response?

Whether you're reviewing your incident response panel or looking to improve cyber claims outcomes, CyberOne provides the expertise, governance and consistency insurers and MGAs need.

Talk to our insurance specialists today to discuss how CyberOne can help deliver shorter claims, stronger outcomes and greater confidence across your cyber insurance portfolio.